Sarah C Ikl

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Poor quality furniture

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Cindy Crawford - Poor quality furniture
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We purchased a Cindy Crawford Scottsdale sectional from rooms to go a year ago with the extra warranty Was told this particular fabric was great for kids and dogs We dont allow our dogs on the furniture 6 months into owning the furniture the cushions started to pill because the fabric is brown and tan woven together it looked dirty Tried washing, tried scraping tried everything to reduce the appearance of the pilling nothing worked reached out to customer service with rooms to go and they agreed to ship me new cushion covers for the longest time we kept covers on the couch out of fear of the covers pilling The aggravation of those not fitting correctly and shifting around just were more headache than worth so we took them off Within a month the brand new cushion covers started to pill yet again Called customer service and was told that it was not a manufacturing defect it was a care issue and that they wouldnt do anything this time that the first time was just a courtesy Beyond disappointed with this furniture and we paid way too much money to have to keep covers on it and deal with that aggravation DO NOT recommend this furniture to anyone ever!

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Loss:
$1200
Pros:
  • Couch is comfortable
Cons:
  • Fabric is of poor quality

Preferred solution: Full refund

User's recommendation: DO NOT PURCHASE!

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Margaret P Jxx

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I purchased a sofa from Cindy Crawford Home collection worse purchase ever made poor quality.

I purchased a sofa from Cindy Crawford Home collection worse purchase ever made poor quality.
I purchased a sofa from Cindy Crawford Home collection worse purchase ever made poor... - Image 2
I purchased a sofa from Cindy Crawford Home collection worse purchase ever made poor... - Image 3
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I purchased a sofa from Cindy Crawford Home collection worse purchase ever made poor... - Image 5
Updated by user Oct 18, 2023

The issue that I have with the furniture is the poor quality. I purchased a sofa approximately three years ago and it looks like it’s ten plus years.

I don’t have small children or animals in the house. In addition, I keep the furniture clean.

I contacted Cindy Crawford customer service and they never responded. My suggestion to the public is not to purchase any Cindy Crawford furniture.

Original review Sep 05, 2023
Ive purchased a sofa from Cindy Crawford collection approximately three years ago and the fabric has deteriorated its full of fuzz the cushion are flat. I dont recommend any one to waste their money on any furniture from Cindy Crawford.
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Loss:
$700
Cons:
  • Poor quality

Preferred solution: Replacement or refund

User's recommendation: Don’t purchase poor quality.

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Margaret P Jxx

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Verified Reviewer
| map-marker Griffin, Georgia

Furniture poor quality

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Cindy Crawford - Furniture poor quality
Updated by user Oct 18, 2023

No one has bothered to contact me.

Original review Oct 18, 2023
I called the number and no one answered. The recording stated Digital Media sounds strange. Within the first year of my purchase the material of my sofa has deteriorated, my sofa looks like its ten years old. I would like a replacement or my money back.
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Loss:
$700

Preferred solution: Replaced

User's recommendation: Do not purchase Cindy Crawford Furniture poor quality (No) customer service.

Monique T Rqz

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Verified Reviewer

Dissatisfaction big time!

Bought two rockers recliner chairs. Total garbage. They both caught on fire. One does not recline anymore its stuck and the other reclines half ways. They replaced one of the chairs but it also caught fire. So now stuck with two chairs with burnt motors . You would think they would have technicians to come fix them. But no. Once your furniture is paid for they no longer care about you. They have your money. Please stay away from this make of furniture unless you have money to waste.
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Loss:
$2000
Pros:
  • Look
Cons:
  • Structure

Preferred solution: Full refund

User's recommendation: Stay away from this make. The name means nothing.

1 comment
Tosha Icj

We have a leather collection that has faux leather between the pillows.. all worn off and it’s junk furniture.. rooms to go and ashley furniture are junk!$$!

Yvonne D Nud

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Verified Reviewer
| map-marker Chilliwack, British Columbia

I purchased Cindy Crawford furniture. :(

I purchased a Cindy Crawford leather sofa, loveseat and chair for $5000. Absolute garbage. The foam started shifting and now on on the ends of the sofa that recline the foam is on the bottom. It flattened fast and you cant sleep on it because the bars are painful! The color faded fast and I'm single, no pets, little visitors. I'm disgusted. It looks 25 years old!
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User's recommendation: After reading similar reviews of her furniture? Please beware it's awful! A waste of 5 grand!

Anonymous
map-marker White Bluff, Tennessee

Change plan

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Just wanted to set my plan up a little bit and get other items to try out. And they were very helpful with me over the phone as well.
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Margarita H Ugy

I haven't received my order yet

I am still waiting for my order to come in it's been 3 week's now and I want my money back if I don't get it this week
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Preferred solution: Deliver product or service ordered

User's recommendation: I haven't got my order

Atiyah Nyc
map-marker Saint Louis, Missouri

I need to change an order asap

Nobody has done anything so I guess my review would be blah blah blah. No service today my friend...see ya
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User's recommendation: Good luck

Christina P Pjj

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Verified Reviewer
| map-marker Milton, Delaware

No one has contact me back

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Cindy Crawford - No one has contact me back
Every time I place the order with this company they never get my order on rides my orders never on time I still have not received my order as of now and I'm still waiting for my order they keep messing my order up if no one can contact me I will put this on social media 443-993-**** this is not what I ordered this is not my order what I ordered
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Christina P Pjj

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Verified Reviewer

Meaningful Beauty my customer service keep missing with my order.

Cindy Crawford - Meaningful Beauty my customer service keep missing with my order.
Customer service keeps delivering my orders so late. Never on time . I have nit had any Meaningful Beauty on my face for 2 weeks waiting for so long for my order. 443-993-****
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Loss:
$160
Olga G Hfa

Cancel my Subscription

Am calling all get is answering machines why is it so hard to get in contact meaningful beauty I tried on line and it sends me to call I call and get machines that are not helpful I just had an allergic reaction on my face and I want to cancel my subscription that is all I can no longer use the productsOlga gonzalez 914-498-**** thank you.
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Preferred solution: Cancel subscription I had an allergic reaction Ty.

User's recommendation: Test first

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Phyllis Ann C

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Verified Reviewer

Message was interrupted I wasn’t able to hear the whole conversation

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Cindy Crawford - Message was interrupted I wasn’t able to hear the whole conversation
Explore video interviews
Just need to know why am I receiving my product late they already received my money, and it's already been five days and I haven't received any product don't get me wrong I love my products I will never stop using them I'm 66 years old, and I look great
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Pros:
  • I love the products

Preferred solution: Deliver product or service ordered

Barbara F Dxs

Contact letter

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I received a past-due notice on a product that I never received. The letter was inappropriate and I'm really discouraged with the company now. I don't know why they would send out a letter like this stating that your immediate payment is required to prevent further collection efforts. That's not a way to deal with customers especially whenever they never received anything. I would like to cancel any further products from coming to me I'm not interested. Thank you, Barbara Frazier
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Preferred solution: Not sending me any more of your product

User's recommendation: I'm not sure that I would now

Veronica P Eyu

Do not buy the item until she releases her support from Ellen Pompeo

Ellen Pompeo a major star of Greys Anatomy is a racist and bigot. Greys Anatomy was my favorite show until Ellen Pompeo supported the racial divide, bigotry and racism proclaimed by Jesse Williams who is another star on Greys Anatomy. He was on an award show shouting and demeaning white people, provoking violence against conservatives or anyone supporting our President Donald Trump. Many people called for his firing from the show but Ellen Pompeo stood up for him and said that anyone of Donald Trump supporters need not watch Greys Anatomy and prefers that they dont. She insulted along with Jesse Walters half of America. Now I see she is part of Cindy Crawfords empire and I would never ever buy or watch anything connected to Ellen Pompeo as many people I know. I will now keep this information flowing so Americans know who Cindy Crawford has in her corner.
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Cons:
  • She is connected to ellen pompeo
Reason of review:
Deplorable character of Ellen Pompeo

Preferred solution: Let the company propose a solution

Anonymous
map-marker Philadelphia, Pennsylvania

Unhappy with the lotion and the brightening cream

After putting on the cream then putting on the brightening cream as I was rubbing in rolls of product started to appear on my face!
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Lorraine Nhg
map-marker Lynn, Massachusetts

Am pleased wit this prodect.

Need to know, what is the difference between ' Anti--Ageing Night Creme ( Creme nuit anti-age ) and, ( If I can read ' T H I S ', Creme - de -Serum ( * & when does one use t h i s ? ? ) Not clear w h e n !! lorraine.golden@***.com
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