Product: Cindy Crawford Sofa Clear all filters (28 of 28 reviews match)
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Cindy Crawford - Wish Cindy could see
Just how bad this sofa sectional has been. I saved up to buy it and it started fraying within the first 6 months. RTG came out and said it was "normal wear and tear". My hard earned money down the drain. Every hair and piece of dust sticks to it like velcro. And...
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Anonymous
Bob

I wish I could see Cindy.I will tell her for you.

2.5
Product
Cindy Crawford Sofa
#1129776
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I bought a charcoal colored couch almost exactly 2 years ago (2015) from Rooms to Go.I bought the fabric damage warranty (3 year) and had to have one of the pillows repaired after a few months of use. It had ripped open at a seam. Recently, the couch has been...
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TellUsRTG
TellUsRTG

We're disappointed to hear that you have not received the service that you deserve! If you could email us your order info to TellUs@RoomsToGo.com we would be happy to look fur...

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Cindy Crawford Sofa
#1114981
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I bought a beautiful Cindy Crawford sectional for my new house (along with the rest of the room). The sectional was very expensive, at least $3-4K, now I can't remember. Within a few months the cushions were so dirty. I had a chocolate stain so tried the stain remover...
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2.3
Product
Cindy Crawford Sofa
I liked
  • Style
  • Comfort
I didn't like
  • Customer service
  • Quality
#1108958
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Cindy Crawford - Leather sofa pealing
Cindy Crawford - Leather sofa pealing
1/2

Cindy Crawford - Leather sofa pealing

#1107462
1.0
Details
If Cindy Crawford wants to be her name on a sofa she should stand by her product... I bought 5 pieces of Cindy Crawford sofas they are all a piece of junk . Mechanical does not work springs falling off and the leather is pealing off. These sofas are only 2 years old and hardly sat on.
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Cindy Crawford Sofa Review

#918135
1.9
Details
Bought the gianna reclining sofa and loveseat - cindy crawford. Do not buy this if you want something comfortable. Spent over $ 2,000 on this and can't sit on it. It is horribly uncomfortable for everyone that has sat on it so far.
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Style and Design
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Cindy Crawford Sofa Review

#915820
2.6
Details
Purchased a Cindy Crawford Brown leather sofa 13 months ago. Frame is broken and RTG will do nothing. We only live at this property 4 months a year. Never again!!! RTG will never get another dime from us!!!!!
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Bought couch, loveseat and chair by Crawford in October 2016.I didn't have it delivered for a month and then didn't live in the house for another month. The couch is 9 months old and I am the only person sitting on it. The fabric is covered will pills and one of the...
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Anonymous
Lynda

I had the same experience. I bought a Cindy Crawford sectional a year and a half ago. I am very disappointed with the quality. I've replaced the cushions, and the covers rep...

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Cindy Crawford Sofa
#1087199
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I purchased a Cindy sofa bed and now ten months after the purchase, the mechanism is not working and a couple of springs are coming out.I called RTG in Puerto Rico and they told me that they cannot do anything about it because, the warranty in PR is for 3 to 6 months....
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1.7
Product
Cindy Crawford Sofa
I didn't like
  • Quality of the items are no good
#1080034
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We bought a Cindy Crawford sofa from Rooms to Go. it starting splitting and the leather peeling away. Contacted them and they said 1 year warranty. It is our vacation home that probably we use a total of 3 months a year and DO NOT rent out. Basically they said too bad....
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Anonymous
Jacquelin

Can I have the Manufacturer's number?

TellUsRTG
TellUsRTG

I am sorry that you haven't received the service you deserve. We’re here to help out anyway that we can, please email us the details to Tellus@Roomstogo.com. We hope to hear f...

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Cindy Crawford Sofa
#1002710
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Exactly, thank you! Spent 5k on the 5 piece Cindy Crawford sectional and I kept telling myself that this can't be real leather. Anytime I place any hard object, cup, or plate. The brown leather lifts off and leave and a ring. Seems just like plastic coating on leather....
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TellUsRTG
TellUsRTG

We'd love to help in any way we can. Care to share the order details and photos of your set with us at TellUs@RoomsToGo.com?

1.2
Product
Cindy Crawford Sofa
#996363
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Rooms To Go - Cindy Crawford Sofa Review
Rooms To Go - Cindy Crawford Sofa Review
I am so very upset with Rooms to go For three weeks I have been lied to starting with the sales person who made the sale.I was sold this furniture with a extended warranty whiz has I was told it would cover any and all repairs needed I have witness that heard what I...
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1.0
Product
Cindy Crawford Sofa
#989473
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Rooms To Go - Cindy Crawford Sofa Review
Rooms To Go - Cindy Crawford Sofa Review
Rooms To Go - Cindy Crawford Sofa Review
Purchased a a brown leather recliner the "Cindy Crawford" brand in August of 2015. Financed for 18months had to give a deposit straight up on internet. Products were delivered. The table & chairs are awful, table top is peeling & chairs already have nickes in them....
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Anonymous
Anonymous

Very similar situation happened with us. After switching sets two different time because of manufacture default, I was tired of dealing with them. Customer service said they c...

Product
Cindy Crawford Sofa
#956534
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Rooms To Go - Cindy Crawford Sofa Review from Fort Walton Beach, Florida
Rooms To Go - Cindy Crawford Sofa Review from Fort Walton Beach, Florida
I am waiting for Room to go customer service to open on Monday. We purchased a cindy crawford leather couchs and in less than a year, we noticed patches of discolorations!!.. wth??.. no kids, just regular useage. Im shocked at this!!.
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Anonymous
Anonymous

we purchased bonded and it is worthless with less than a year of use

Anonymous
LKS

We are having the identical problem with a brown 'leather' power recliner that my partner bought. Filed a claim with RTG, and an 'inspector' (with no credentials) came to the...

2.6
Product
Cindy Crawford Sofa
#945800
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